DCAR How It Works Pricing Support Why Kmath Our Founder Community 📄 Sample Report Sign In
Kmath Support

How can we help your family?

Search for answers below. Most questions are answered right here.

🔍
🔍
No results found

Try different words, or contact us here.

Assessment
The DCAR

DCAR stands for Diagnostic Clinical Assessment and Roadmap. It is a 21-question math assessment that finds exactly which skills your child is missing, identifies where the gap started, and maps every skill above it that has been blocked as a result. You receive two complete reports and a 52-week plan.

About 30 to 40 minutes total. You answer the parent interview first (about 12 to 15 minutes). Then your child answers 21 math questions (about 15 to 20 minutes). There is no timer. Your child can go at their own pace.

No. The assessment never shows correct or incorrect to your child while they are taking it. Your child simply answers each question and moves on. Results appear only in your report, not on their screen. This is intentional.

Kmath serves students from Kindergarten through 12th grade. The DCAR is built to find gaps at any level, including earlier gaps that are affecting your child's current work.

That is completely normal. You can reassure your child that no right or wrong answers are shown during the test. There is no grade. No one is judging them. They simply answer questions at their own pace. Many children find it much easier than they expected once they get started.

Yes. You can be in the room. The only thing we ask is that you do not help with the answers. The DCAR needs your child's own responses to find the real gap. If a parent answers for them, the report will not be accurate.

The assessment saves your child's progress. They can stop and return later. The link is valid for 7 days from when it was sent to your email.

Yes. Each child is a separate assessment with a separate $69 fee. Each child receives their own reports and their own 52-week plan. The plans are fully independent of each other.

The 21 questions are designed to map your child's math knowledge across all key skill areas. They adapt based on your child's responses, so each child's path through the assessment is slightly different. Twenty-one questions is enough to identify the gap with strong confidence. Adding more questions would not change the outcome.

No. The full DCAR is $69, one time. There is no free assessment version available.

Reports
Your Reports

You see initial results within 5 to 10 minutes after your child finishes the assessment. Both complete reports are delivered within 24 hours. They are permanently saved in your portal.

Both reports contain the same findings. The Clinical Report uses professional language and is designed to share with your child's teacher, school counselor, or IEP team. The Parent Report uses plain language so any adult in your home can read and understand it. You receive both with every DCAR.

Yes. The Clinical Report is written specifically for teachers and school professionals. You can download it and bring it to any school meeting. You can also email it or share it digitally. The report is yours to use however you need.

Yes. Both reports are available as PDF downloads from your portal. They are also permanently saved in your portal so you can access them at any time.

Yes. Every four weeks, your child takes a full reassessment as part of the subscription. After each one, both reports update to show what has closed, what is still open, and what comes next. Your portal keeps the complete history so you can see exactly how far your child has come.

Yes. Both reports are delivered in your family's chosen language. Kmath is available in English, Spanish (Latin America), Haitian Creole, French (West African Francophone), and Brazilian Portuguese. The reports are written naturally in each language, not translated from English.

The 52-week plan is a week-by-week roadmap built from your child's DCAR results. It shows which skills will be worked on each week, in what order, and why. The plan updates automatically after each reassessment to reflect your child's actual current progress.

Pricing
Costs and Billing

The DCAR is $69, one time. That covers the full 21-question assessment, both complete reports, and your 52-week plan. You receive everything whether you subscribe afterward or not.

No. The DCAR stands on its own. You receive your reports and plan no matter what. If you want to start weekly lessons and the ongoing program, that is a separate decision you make after seeing the results.

The registration fee is $30 if you enroll within 14 days of completing your DCAR. After 14 days it rises to $49. Registration activates your family portal, your first weekly lesson, and your subscription.

The subscription starts at $299.99 per month. Your exact monthly amount is determined after your onboarding interview, based on your family's needs and what you choose. It goes up from $299.99 depending on what your family selects. It never goes below that starting amount.

Yes. Annual plans start at $3,599.88. Families who choose the annual option have their rate locked for 12 months.

Every subscription includes: your child's weekly lesson packets, a parent guide in your language, two to three check-ins per week, a full reassessment every four weeks at no extra charge, roadmap updates after each reassessment, and both reports updated with each reassessment. Summer is included. There is no break in the program.

Yes. You can cancel from your portal at any time. Kmath is designed as a 12-month program. If you cancel early, your access continues through the end of the billing period you already paid for.

Yes. You can pause from your portal. A pause lasts up to 30 days. During a pause, billing stops and your roadmap is saved. After 30 days, the subscription resumes automatically. You can pause up to twice per year.

Only if you were away for more than 30 days. If you return within 30 days, your data is still current and you pick up where you left off at no extra cost. If you were away for more than 30 days, a new $69 DCAR is required. During that time your child missed check-ins and at least one monthly reassessment, so the data is no longer accurate enough to build a reliable plan. The new DCAR brings everything current before lessons resume. If you want to avoid this, use the pause feature instead of canceling. It holds everything in place for up to 30 days at no charge.

Your portal includes a financial relief option. You can activate it yourself with no form and no phone call. It gives you a reduced-access billing cycle while keeping your child's data and roadmap completely intact. You can use this up to twice per year.

No. The four-week reassessment is included in your subscription at no extra charge. It replaces the regular check-in for that week. No new payment, no new registration.

Weekly Lessons
How the Lessons Work

Each week you receive a lesson packet by email. You print the pages at home. Your child works on paper. There is no app. There is no screen time for the learning itself. The portal is for tracking progress, not for lessons.

Each Friday and Saturday, your child receives a preview of what their teacher will cover the following week. That means they walk into class on Monday already knowing the material. They raise their hand. They get it right. That moment changes how they see themselves and how their teacher sees them. It happens every single week.

Each lesson comes with a parent guide in your language. It tells you what your child is working on that week, what to say and what not to say, and what questions to bring up at the dinner table. You do not need a math degree. We give you the words.

Missing a week is fine. Your child's roadmap does not reset. The next lesson picks up exactly where the plan says it should. If you miss 30 days or more, the system will schedule a short reassessment when you return to confirm the plan is still accurate.

The number of days per week is determined by your child's DCAR results and your interview responses. It is personalized for your family's schedule. You will see the exact structure in your plan after the assessment.

Yes. Summer is included in every subscription. There is no summer break in the program. Summer intensity is determined by your child's gap profile and your interview responses. Families who travel or have other summer plans may have adjusted intensity, but summer is never skipped entirely.

Yes. Kmath lessons are paper-based. Your child works on printed pages at home. You print the weekly packet yourself. This is intentional. Paper-based work removes screen distractions and keeps learning focused. If you do not have a printer at home, most libraries and office supply stores offer printing for a small fee.

Yes. Check-ins are done through the portal, which works on any phone, tablet, or computer. Your child can complete check-ins from anywhere with an internet connection — at home, while traveling, or anywhere else.

Travel is built into the plan. You tell us your summer plans during the onboarding interview and we adjust summer intensity accordingly. If you are traveling for several weeks, the program shifts to lighter sessions that fit your schedule. Print the lesson pages before you leave and your child can do check-ins on any device from wherever you are.

Yes. Kmath is fully digital. The portal works from anywhere in the world with an internet connection. Print the lesson packet before you leave or find a printer where you are staying. Check-ins work on any phone or tablet. Families have completed lessons from other countries without any issues.

Yes. This is one of Kmath's key advantages over center-based programs. There is no drop-off, no pick-up, no physical location you must appear at. Print the week's pages before you travel. Your child works on paper wherever they are. Check-ins happen on any device. A parent can watch check-ins live from another city or country. Your family portal is accessible no matter where you are.

Yes. Kmath is built to work regardless of location, schedule, or family situation. Military families move often, manage deployments, and frequently have one parent handling everything. Kmath handles all of that. The program works anywhere in the world. A deployed parent can log into the portal and watch their child's check-ins live from overseas. Family members at home can be added as portal observers. The program requires no fixed location and no fixed schedule.

Yes. Kmath was built with single parents and working families in mind. You do not need to sit with your child during every session. The lessons are designed for independent work. The parent guide takes about 5 to 10 minutes to read each week. Check-ins take about 10 to 15 minutes for your child to complete on their own. You can add other adults — grandparents, aunts, uncles, older siblings — to the portal as observers so they can support your child when you are not available.

Your child can request an explanation for any concept at any time through the portal. This is not someone solving problems for them. It is a lesson on the concept so they can solve it themselves. Available any time, in your language.

Check-ins are short sessions two to three times per week. They track how your child is doing with the current skill. Every 4th week, the regular check-in is replaced by a full reassessment. Results automatically update your child's plan.

Languages
Language Support

Kmath is available in English, Spanish (Latin America), French (West African Francophone), Haitian Creole, and Brazilian Portuguese. All five languages launched at the same time.

No. Each report and parent guide is written naturally in each language. The Haitian Creole content, for example, is written in the communal voice for Haitian Creole-speaking families, not translated from French or English. Every language version is built for the families who speak it.

Yes. Your family's language settings can be configured so that parent content (reports, parent guide) and student content (lessons, worksheets) are in different languages, if that works better for your household.

The five launched languages cover the largest multilingual family communities Kmath serves. Additional languages are planned. If your language is not yet on the list, you can still enroll and receive content in English or one of the other available languages.

Yes. This support page is available in all five languages. Each version is written naturally in that language. Use the language selector to switch to your language.

Account
Your Portal and Account

Go to the Sign In link in the top right corner of any Kmath page. Your portal is where you find your reports, your child's roadmap, your lesson packets, and your billing information.

Use the "Forgot password" link on the Sign In page. A reset link will be sent to the email address on your account.

Yes. You can update your email address from your account settings inside the portal.

One account per family. Any adult with the login details can access the portal. If two parents in separate households need access, please contact support and we will recommend the best setup for your situation.

Billing information can be updated from the billing section of your portal. No phone call required.

Kmath is designed for self-service. Most questions are answered in this Support Center. Your portal handles billing changes, pauses, and account updates without any phone call or email. If your question is not answered here, use the form at the bottom of this page and we will add the answer so other families benefit too.

Progress
Tracking Your Child's Progress

Your portal shows the gaps your child had at the start and how many have closed since then. After each reassessment (every four weeks), you see an updated count. Most families see clear movement within the first 90 days.

It means the system is working. A plan that never changes would mean no progress. When the plan updates, it reflects what your child has closed (those skills are behind them) and what the next focus should be. Changes are a good sign.

It depends on the size and depth of the gap. A gap from one grade level back can close in weeks. A gap that built up over several years takes longer. Kmath is built around 12 months because real, lasting progress takes time. Most families see meaningful movement in the first 90 days, with bigger changes happening between months 4 and 12.

Sometimes a reassessment reveals new gaps that were not visible at first. This is not a setback. It means the system now sees more of the picture. The plan adjusts accordingly. This is exactly how a diagnostic is supposed to work over time.

Yes. Your portal keeps every report and every reassessment result from the first DCAR forward. You can compare where your child started to where they are now at any time.

For Parents
Parent Involvement

No. Every lesson comes with a parent guide written in plain language. You do not need to know the math yourself. The guide tells you what to say, what to ask, and how to support your child. Your job is to show up. We give you the words.

Reading the parent guide each week takes about 5 to 10 minutes. Being present when your child works takes whatever time fits your family. Kmath is built to work around your schedule, not add stress to it.

Your child can work independently. The lessons are designed for independent work. The parent guide is there for when you can engage, not as a requirement for every session.

Resistance is common at first, especially for children who have had negative experiences with math. The parent guide addresses this directly. One thing that helps consistently: the Friday preview lesson means your child walks into class on Monday knowing the answer. The experience of getting it right in front of their class tends to change their attitude faster than anything else.

For Teachers
Teacher Collaboration

The Clinical Report is built exactly for this. It names the gap, the grade level it originated from, and which skills above it have been affected. Any teacher can read it and immediately understand what your child needs. You can bring it to a parent-teacher conference or email it directly.

Yes. The Friday and Saturday preview lessons are built around the upcoming week's classroom content. Your child sees what the teacher will cover before the lesson arrives. This is included in the program every single week.

Kmath is currently a family product. School and district programs are in development. If you are a teacher or administrator interested in a school partnership, contact us through the get started page.

IEP Support
IEP and Special Needs

No. Kmath is a family math program. It is not a school and it does not replace any school services, including IEP services. What it does is find the specific math gap and give your family a plan to close it — which can support goals already in your child's IEP.

Yes. Kmath supports students with IEPs for ADHD, Autism Spectrum, Dyslexia, Processing Delay, and General Learning Disability. The program adapts lesson pacing, structure, and delivery based on your child's IEP type. You share IEP information during the onboarding interview.

Yes. The Clinical Report is written in the professional language IEP teams understand. It shows the specific math gaps, where they originated, and the progress your child has made. Many families find it useful to bring this report to annual IEP reviews.

No. Kmath never replaces an IEP. It works alongside the services your child already receives. The IEP governs your child's school program. Kmath supports the math gap work your family does at home.

IEP students receive everything in the standard program plus a set of adaptations built for their specific IEP type. These include:

Personalized audio lessons. Each lesson is delivered with text-to-speech audio built to UDL standards. Speed, rhythm, pauses, and tone are adjusted for your child's IEP type. A student with Dyslexia receives audio-first delivery with word-level highlighting. A student with Processing Delay has longer pauses and concept repetition built in.

Background sound options. Some IEP profiles benefit from focus music or neutral background audio during lessons. This is configured automatically based on your child's IEP type and severity.

IEP-format reports. The clinical report includes an IEP documentation section. It tracks goal progress, accommodation effectiveness, and recommended modifications. You can bring it to any annual IEP review.

Portal access for your IEP coordinator. You can add your child's IEP coordinator and classroom teacher to the portal. They can see progress, reports, and the roadmap in real time.

Rights and advocacy resources. Your portal includes a section on your child's educational rights in plain language, in your family's language. All content is sourced from official public materials: state requirements, federal IDEA requirements, and published UDL standards. Kmath does not provide legal advice, but we make sure you know what you have the right to ask for.

IEP pricing ranges from $950 to $1,499 per month depending on your child's IEP type, severity, and the level of support configured. Not all IEPs are the same. A student with ADHD and a student with Dyslexia receive different lesson structures, different audio delivery, and different reports. The program is configured specifically for your child after the DCAR and onboarding interview.

Pricing is not finalized until after your interview. Fill out the form below to tell us about your child and we will make sure everything is configured correctly before you start.

How It Works
Centers, Tutors, and What We Are

No. Kmath is not a center. You do not bring your child anywhere. Everything happens at home. Your child works on printed lesson pages at your kitchen table. The portal tracks their progress online. No commute, no drop-off, no pick-up.

No. Kmath does not send anyone to your home. The program is delivered by email and through your family portal. Weekly lesson packets arrive in your inbox. You print the pages. Your child works. The system tracks the results.

No. Kmath is a family math program. It does not replace school. It works alongside your child's school to find the specific skill gaps causing problems and build a plan to close them. Your child continues attending their regular school.

Most math programs give students more practice on material they are already struggling with. Kmath starts by finding out why they are struggling. The DCAR identifies the specific broken skill, where it started, and every skill above it that has been blocked. Then the lessons close that gap specifically. No guessing. No generic material. A plan built for this child.

Kmath also prepares students for what their teacher will cover the following week. Every Friday and Saturday, your child receives a preview of next week's classroom lesson so they walk in on Monday already knowing it. No other program does this as a built-in, included feature.

No. Kmath is fully national. The program works whether you are in New York, Texas, California, or anywhere else in the United States. Everything is delivered digitally. There are no local branches or regional restrictions.

Yes. Kmath serves families in Canada. The program is delivered digitally so location does not affect access. The math curriculum aligns with standards used in both the United States and Canada. If you have a question about your specific province, contact us through the form below.

Kmath is built on a belief: every parent deserves a real understanding of their child's education, in their language, at a level they can act on — without needing a PhD or fluent English to access it.

Most educational tools are built for English-speaking, highly educated families. Kmath is built for families who show up to parent-teacher conferences with a translation app on their phone. Immigrant families. First-generation families. Families where the parent never finished school but shows up every day anyway. They deserve the same quality of diagnostic that wealthy families can afford. That is what Kmath delivers.

Because a parent who cannot read their child's report in their own language cannot act on it. Kmath is available in English, Spanish, Haitian Creole, French, and Brazilian Portuguese because those are the languages of the families we serve. Every report, every parent guide, every lesson explanation is written in your language — not translated from English, but written naturally for your community.

Check-ins
What Happens in a Check-in

A check-in is a short session your child completes two to three times per week. They answer about 10 questions based on the material they worked on that week. It takes about 10 to 15 minutes. Results show whether skills are closing, holding steady, or opening new gaps. You receive a report about 10 to 15 minutes after your child finishes.

Yes. Your parent portal lets you watch the check-in live. You can tune in from work, from another room, or from anywhere. You do not have to be in the same room as your child.

Yes. You can invite other family members — a grandparent, an aunt, an uncle — to your portal as observers only. They can follow along during check-ins. This is one of the ways Kmath keeps the whole family involved in the child's progress.

The check-in report tells you how your child performed on this week's material, whether gaps are closing or new ones forming, and what the plan does next based on those results. You receive it about 10 to 15 minutes after your child finishes. It is written in plain language in your family's language.

No. Regular check-ins are short (about 10 questions, 10 to 15 minutes) and happen two to three times per week. The monthly reassessment is a full 21-question DCAR that replaces the check-in in the 4th week. The reassessment generates updated full reports. Regular check-ins generate shorter progress updates.

Family & Siblings
Multiple Children and Family Access

Yes. Each child enrolls separately with their own DCAR assessment ($69 per child), their own reports, and their own 52-week plan. Siblings do not share a plan. Each child's program is built specifically for them.

No. Each child takes their own DCAR and receives their own personalized plan. Two siblings in the same household can have completely different gaps, different roadmaps, and different monthly costs. The program is built for each child individually.

Yes. You can add other adults — grandparents, aunts, uncles, older siblings — to your portal as observers only. They can see progress, watch check-ins, and follow the roadmap. This is designed to keep the whole family involved, not just the primary parent.

Yes. You can add your child's teacher as a portal observer. Teachers can see the roadmap, the reports, and the progress data. This makes parent-teacher conference conversations much more specific and productive.

Cancellation & Returns
Pausing, Canceling, and Returning

If you canceled and return within 30 days, you can pick up where your child left off at no extra cost. Your roadmap and all data are still intact.

If you were away for more than 30 days, you will need to complete a new DCAR ($69) before restarting. This is not a penalty. Your child's data is no longer current. During that time they missed check-ins and at least one monthly reassessment. Without fresh data, the system cannot build an accurate plan. The new DCAR makes the roadmap accurate again before lessons resume.

Because your child has changed while you were away. A child absent for 30 or more days has missed check-ins, missed at least one monthly reassessment, and may have lost ground on skills that were closing. The old data is stale. A new DCAR gets an accurate picture of where your child is now so the plan that follows is genuinely correct. Building a plan on outdated data would not help your child.

Pause if you can. A pause holds everything in place for up to 30 days at no charge and with no data loss. When you return, your child picks up exactly where they left off. You can pause up to twice per year from your portal — no phone call, no form required. Canceling and returning after 30 days means starting with a new DCAR. A pause avoids that entirely.

Explanations
When Your Child Does Not Quite Understand

An alternate explanation is a different way of teaching the same concept. If your child does not understand the lesson the first way it is presented, they can request a different approach. Kmath delivers a second explanation of the same skill using different language, a different example, or a different method. The goal is to find the approach that clicks for that child.

Your child can request an explanation for any concept at any time through the portal. This is not someone solving problems for them. It is a lesson on the concept so they can solve it themselves. Available any hour, in your language. There is a limit of three to five requests per week to keep the focus on genuine learning rather than shortcuts.

The limit ensures on-demand explanations stay a learning tool, not a crutch. When a child keeps requesting the same concept, it shows up in check-ins and monthly reassessments as a persistent gap. The system adjusts the plan accordingly. The limit also ensures that each request matters — if a child uses one, they genuinely need it.

IEP Families

Does your child have an IEP?

IEP students receive personalized audio lessons, UDL-adapted delivery, IEP-format reports, portal access for your IEP coordinator, and advocacy resources in your language. Pricing ranges from $950–$1,499/month depending on your child's IEP type. Tell us about your child and we'll configure everything before you start.

Still have a question?

We'll find you an answer.

If you didn't find your answer above, send us your question. We add real family questions to this page every month so others can find the answer too.